Billing

Overview

Overshow is priced per engagement. New customers start with a paid 90-day set-up on one engagement, agreed on a walkthrough. Ongoing software is priced per engagement, and the scope, fees, billing period and support are set out in your written quote. See Pricing for what the set-up covers.

We provision the account and entitlement before sending portal access. Where your account is billed through Stripe, including existing Pro subscriptions, you manage payment methods and invoices in the billing portal, opened from your account area at app.over.show.

Your searchable-history window

Your account's entitlement (a paid subscription, an organisation-granted entitlement, or a retained legacy entitlement) determines your searchable-history window. An account whose entitlement has lapsed, or that retains an older limited entitlement, falls back to the seven-day window. Where a window applies, older captured history remains encrypted in the local database but is locked rather than deleted, and unlocks when your entitlement is extended. User-authored snippets, settings, standalone manual actions, confirmed profile identity, and user-approved facts or identifiers remain available regardless of the window.

Manage your subscription

Open the billing portal from your account at app.over.show. From there you can typically:

• View your current subscription and renewal date
• Update payment method
• Download invoices
• Change your subscription (when changes are offered)

The portal is hosted by Stripe. Overshow does not store your full card details on its own servers.

Changing your subscription

Changes to your quote or subscription are agreed with us. Where the billing portal offers a change directly, it takes effect according to Stripe's rules for your subscription, and the portal shows the effective date before you confirm.

Cancel

Use Cancel subscription (or equivalent) in the billing portal. You normally retain access until the end of the period you have already paid for unless stated otherwise at cancellation. After cancellation, cloud-backed features that require an active subscription may stop. Local data on your computer is not deleted automatically when you cancel. See Deleting your account if you want to remove cloud and local data deliberately.

Related topics

• Authentication
• Device management