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Frequently asked questions

For the consultancy, consultants and IT reviewers.

For the consultancy

What does the consultancy get?

The knowledge behind each engagement, kept where the team can use it: what the client asked for, what was decided and what is still open. Anything drawn from captured work keeps its saved source excerpt. That means extra work you can bill and handovers that don't start from scratch. Colleagues with access to the engagement use it in Overshow, or in Microsoft 365 Copilot if you use it.

Is Microsoft 365 Copilot required?

No. Everything consultants share works in Overshow without a Copilot licence. Copilot is an optional way to ask about it, and it needs the relevant Microsoft licence and administrator consent.

Can leadership read a consultant's private history?

Not directly. A consultant's private history stays encrypted on their computer. In Overshow, colleagues, including leadership, see only what the consultant chooses to share. If a consultant connects their own Copilot, its questions, answers and returned excerpts are kept in your consultancy's Microsoft 365, where authorised compliance administrators may access them under its policies.

What does the paid 90-day set-up cover?

The paid set-up covers one engagement, consultant onboarding, standard Teams and Microsoft 365 Copilot connections, and a staff policy for HR and legal review. We agree the eligible Teams meetings, who can access the engagement and which AI connections your consultancy allows. Your consultancy provides the required Microsoft licences and administrator consent. Additional bespoke systems are agreed separately. At day 90 we review the agreed measures and give you a pack of what the consultants shared, with source excerpts. You decide whether to continue under an ongoing agreement.

For consultants

Is it recording everything I do?

No. The window you are working in is read as text at natural moments (a window change, a click, a typing pause). Most reads take no picture at all, and when one is needed it is discarded straight after. Meeting audio is optional and limited to active or manually started meetings. You choose which apps are included, and can pause all capture from the app, the menu bar on macOS, or the tray on Windows.

Does anything join or appear in my calls?

No bot joins your calls. If your consultancy uses Teams transcription, selected transcripts come into your private history. Overshow's own meeting audio is optional and runs on the Mac. When enabled, it is transcribed on-device during active or manually started meetings. You control capture and are responsible for telling participants and obtaining any consent required for your meeting.

What do colleagues see?

Only what you choose to share with the engagement, with its source excerpts. The rest of your private history stays on your computer, and nothing is shared automatically.

Can AI tools use my private history?

Yes, on Mac, if your consultancy allows it. You connect each AI app and can revoke access at any time. A cloud app sends its queries and returned excerpts to its provider; a local app keeps the exchange on your machine. Microsoft 365 Copilot has two routes: the organisation connection uses what the team has shared, for engagements you can access, and your own Copilot connection, if you turn it on, can search your permitted private history, including work you haven't shared. On both, questions, returned excerpts, answers and citations are kept in your organisation's Microsoft 365 under its retention and compliance policies. You can also allow other local clients under Settings, Connections.

What does Overshow actually capture?

Allowed screen context, UI text and documents in folders you choose on Windows and macOS, and selected Teams transcripts. Overshow's own meeting audio is optional and transcribed on the consultant's Mac. Capture policy, app exclusions, website exclusions, pause and permissions control what is captured.

Can I pause capture?

Yes. Pause from the app, the menu bar on macOS, or the tray on Windows, and resume when ready. Sensitive apps, private browser windows, protected domains, and denied capture categories are excluded before capture.

How far back can I search?

Your searchable-history window is set by your agreement with us; within it, recall is bounded only by the local retention choices you make on your own machine.

For IT and security

Where does my data live?

Your private history lives in one encrypted database on your computer. Optional meeting audio stays local, with bounded encrypted audio recovery files retained until processing succeeds, you delete them, or the recovery cap evicts them. Capture and full-text search run on your computer on Windows and macOS. Ask runs on the Mac. Sign-in, billing, and updates use our servers. Captured content stays on your machine by default. Content leaves only when you export or mirror files to a folder you choose (which may be cloud-synced), attach diagnostics to feedback, enable URL enrichment for an allowed site, connect Microsoft 365 Copilot, or connect a cloud client that sends queries and returned snippets to its provider. A separate Publish action sends only content the consultant has approved, with its source excerpts, to the organisation repository. It does not copy the local capture index.

Does captured content leave the device?

Not by default. Routine cloud traffic covers sign-in, billing, device registration, and aggregate licence-usage data. Content crosses the boundary only through an explicit action: publishing content a consultant has approved, with its source excerpts, to the organisation repository, an export, an attached diagnostic, URL enrichment, a Microsoft 365 Copilot connection, a connected cloud AI app, or another local client the consultant allows, which may pass what it reads to its own provider. The Security page lists each route and who decides.

What happens to Teams transcripts?

Selected Teams transcripts go into the consultant's private history. A transcript is never shared automatically. We agree the eligible Teams meetings with your consultancy during set-up, with your administrator's consent.

What permissions does it need?

On macOS, Screen Recording and Accessibility are required for capture. Microphone access is needed for optional meeting audio transcription. On Windows, read-only screen capture needs no equivalent system grants.

What does it need?

A Mac with Apple silicon (M1 or later), 16 GB of memory and macOS 26 or later, or a Windows 11 computer on x86_64, where requirements vary by machine. One active device per account.

Does Overshow work on Windows?

Yes. Capture, search, the daily draft and sharing with the engagement run on both Mac and Windows. Ask, Overshow's own meeting audio and AI apps are Mac only.

What happens if Overshow disappears?

Your private history and the app stay on your machine. Everything you captured is kept, not deleted. Without a current entitlement, the historical recall window limits how far back you can search; it never removes anything. Capture and search run on-device, so they keep working on your computer. What consultants shared follows the retention terms in your agreement, so agree any export and deletion arrangements before a contract ends.

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