Remember onboarding decisions made on kickoff and follow-up calls
Overshow transcribes those calls on-device, identifies who said what, and stores agreed actions and decisions as first-class commitments with a deep-link to the moment they were made.
See what you have discussed with this customer across meetings and docs
Overshow captures your calls, indexes your documents and reads the text on your screen, then lets you ask a plain question and get a grounded answer drawn from all of it at once.
- Account history
- Onboarding decisions
- Pre-meeting briefs
- Local-first
Ask, searched locally
Has Acme asked about SSO before?
Twice: on the kickoff they asked about Entra ID, and in April Priya confirmed SAML is on their security checklist.
Acme check-in, 22 April
What customer success teams use Overshow for.
Search past customer conversations for questions they asked before
Search across your past conversations with an account for a topic or question, scoped to that customer's profile, so you can see when it came up and exactly how it was handled.
Keep your own record of client promises and expectations without manual notes
Let Overshow capture and transcribe the conversation, store the commitments, and produce a tidy meeting summary afterwards while you stay focused on the customer.
An assistant that recalls what was said in previous sessions for this account
Ahead of any session, Overshow can generate a pre-meeting brief that draws together the relevant history for that account and each attendee.
How Overshow fits this role.
An implementation rarely lives in one tidy record. It lives across a kickoff call, a string of follow-ups, a configuration document, a few emails and whatever was said in passing on a check-in. When you need the full history of an account, piecing it together by hand is slow, and it is easy to miss the detail that mattered.
Overshow keeps that history searchable for you. Running on your own laptop, it captures your calls, indexes your documents and reads the text on your screen, then lets you ask a plain question and get a grounded answer drawn from all of it at once. Because it builds a profile for each customer contact, you can pull up what you have discussed with a given person in one place, with the source quote and a link back to where it was said.
This is your personal account memory. It is not a central reporting system, and it does not promise team-wide CS dashboards: it is your own reliable recall of your own client conversations. Sensitive customer detail stays on your machine by default.
Overshow helps you personally stay on top of your accounts. It removes the legwork of reconstructing history so you can spend your attention on the customer in front of you.
What you get
- See your full discussion history with a customer across calls and documents in one grounded answer.
- Recall onboarding decisions from kickoff and follow-up calls, deep-linked to where they were made.
- Check whether a customer has raised a question before, and how it was answered.
- Keep an accurate record of promises and expectations without manual note-taking.
- Walk into each session with an automatic pre-meeting brief, kept local and encrypted.
Worth reading: Building a searchable personal memory.
Different job? Sales professionals / Product managers and engineers / Operations and delivery leads / Finance leaders and executives / HR, people and L&D leaders / all of them.
Use Overshow free on your own laptop.
Install, grant screen recording, sign in, and the search index starts filling on day one. The Free plan stays free forever with a 7-day searchable history window.
macOS 26 (Tahoe) or later, Apple silicon. No card required.